Verizon says customer service agent GoogleAI led to sales jumps – Yahoo Finance
Verizon says customer service agent GoogleAI has led to salesYahoo FinanceFind full coverage on Google News
Twin’s first AI agent is Qonto’s customer invoices and retrieval agents
when twin The AI agents that emerged from stealth in January 2024 were more of a theoretical concept than reality. Today, the Paris-based company is releasing an automation agent in…
Microsoft’s LinkedIn sued for disclosing customer information to train AI models – Reuters
Microsoft’s LinkedIn is sued for disclosing customer information to train AI modelsReuters LinkedIn: Claims in proposed class action lawsuit are ‘baseless’PYMNTS.com LinkedIn faces lawsuit over AI training that involves disclosure…
The power of ML models to enhance the customer loan lifecycle – Medium
The power of ML models to enhance the customer loan lifecycleMedium
The real reason retailers are replacing staff with AI bots is not because of lower prices, but because of customer data
you may have seen it before viral video Percentage of Wendy’s drive-thru customers in the U.S. who order fast food from the company’s generated AI bots Wendy’s FreshAI. Most of…
Airbnb leverages AI for customer service and releases group booking feature
Airbnb’s summer releases are typically big events with a ton of updates for guests and some updates for hosts. But now the company is introducing just a few updates to…
AWS’ new AI security brings ‘greater confidence’ to GenAI customer deployments
Here’s why AWS’ new Guardrails for Amazon Bedrock cloud security product enables enterprises to deploy more generative AI solutions. While some enterprises are hesitant to adopt generative AI due to…
Salesforce to acquire Airkit.ai, a low-code platform for building AI customer service agents
salesforce is announced plan to obtain airkit.aiis a low-code platform that helps e-commerce companies build AI-powered customer service agents. Terms of the deal were not disclosed. Founded in 2017 and…
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